Refund Policy

UrlsTree's free plan has no charges and needs no refund. This policy covers paid Pro subscriptions.

1. 30-day money-back guarantee

If you are not satisfied with UrlsTree Pro for any reason, contact us within 30 days of your payment and we will refund it in full. No questions asked. You do not need to explain your reasons, and we will not ask you to troubleshoot or justify the request. Email us at the address below, or use the chat on our website, with the email address on your account and we will process the refund.

If your Pro started with a free month (30 days), nothing is charged during it: cancel before it ends and you pay nothing. The 30-day guarantee then counts from your first payment, made when the free month ends.

2. Cancelling your subscription

You can cancel your Pro subscription at any time from the Billing page in your dashboard. Cancelling stops all future billing — you keep Pro features until the end of the period you have already paid for, and your account then reverts to the free plan. Your page, links, and data are not deleted when you downgrade.

3. Renewal charges

If a renewal charge was not what you expected — for example you meant to cancel before it, or you were charged twice — contact us and we will refund it in full. This applies regardless of the 30-day window above.

4. How refunds are processed

Refunds are issued to your original payment method. Depending on your bank or card issuer, the money can take several business days to appear on your statement after we process it. Payments are processed by Stripe, but UrlsTree is the seller: send refund requests to us, and we issue them.

5. Changes to this policy

We may update this policy from time to time, and we will update the "Last updated" date above when we do. The policy in effect at the time of your payment is the one that applies to it.