Refund Policy

UrlsTree's free plan has no charges and needs no refund. This policy covers paid Pro subscriptions, which are billed and processed by Paddle.com Market Limited, our merchant of record.

1. Cancelling your subscription

You can cancel your Pro subscription at any time from the Billing page in your dashboard. Cancelling stops future billing — you'll keep Pro features until the end of the period you've already paid for, and your account then reverts to the free plan. We don't offer prorated refunds for the unused portion of a billing period you choose to cancel mid-cycle.

2. Requesting a refund

If you believe you were charged in error, were double-charged, or want to request a refund for another reason, contact us at the email below within 14 days of the charge. We review refund requests case by case. Common situations we typically refund:

• A duplicate or accidental charge
• A charge that went through after you'd already cancelled
• A technical issue on our side that prevented you from using the Pro features you paid for

Refunds are processed by Paddle back to your original payment method and can take several business days to appear, depending on your bank or card issuer.

3. Paddle as merchant of record

Because Paddle is the merchant of record for UrlsTree subscriptions, Paddle may also handle refund requests directly, and its own buyer protections and refund process apply alongside this policy. You can review Paddle's buyer terms for details.

4. Changes to this policy

We may update this policy from time to time. We'll update the "Last updated" date above when we do.